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Terms of Service

Last updated: 2 August 2026

1. Who this agreement is with

Evernaro is operated by Eversity Tech LLP ("Eversity", "we"). These terms govern any business ("you", the "Customer") that creates an account to send and receive messages with its own customers through Evernaro.

2. What Evernaro does

Evernaro is a unified inbox that connects your Telegram, Email, WhatsApp, Instagram, and Voice channels, and can draft AI-generated replies for you to review, edit, and send. You remain responsible for every message sent from your account, whether written by you or sent from an AI-drafted suggestion you approved.

3. Your responsibilities

  • You must have a lawful basis to message every contact you add — Evernaro does not verify consent on your behalf.
  • WhatsApp messaging is governed by Meta's policies via our BSP partner (Gupshup); violating those policies can get your WhatsApp number suspended independent of anything Evernaro does.
  • Voice calling is available only through individually-scheduled Reminders to contacts already in your system — never as a bulk or cold-calling channel. You are responsible for your own compliance with India's TRAI/DND regulations, including consent, registry checks, and permitted calling hours.
  • You are responsible for keeping your account credentials and connected channel API keys confidential.

4. AI-drafted replies

Draft replies are generated by a third-party AI provider based on your Business Profile and conversation history. Drafts are never sent automatically — a human must review and send. We do not guarantee the accuracy of AI-drafted content.

5. Fees

Your subscription fee is set out in your onboarding agreement or order form. Third-party costs charged directly by WhatsApp/Meta, Twilio, or your own email provider (when you use your own API keys) are your responsibility, separate from your Evernaro subscription.

6. Suspension & termination

We may suspend or terminate an account that violates these terms, is used for unlawful messaging, or creates abuse risk to our shared infrastructure or other customers. You may close your account at any time; we will retain data only as described in the Privacy Policy.

7. Disclaimers & liability

Evernaro is provided "as is". We are not liable for message delivery failures, third-party provider outages, or account suspensions imposed by Meta, Twilio, or other channel providers.

8. Governing law

These terms are governed by the laws of India, with courts of competent jurisdiction in India having exclusive jurisdiction.

9. Contact

Questions about these terms: email us at hello@evernaro.com.

See also the Privacy Policy.

These terms are accurate to how Evernaro works today. They should still be reviewed by a lawyer familiar with Indian contract and IT law before being relied on as final legal documents for paid customers.